At NONI B we’d like you to know that NOBODY is MORE important to us than YOU!

Every customer we have is very important to us. That’s why we’d like to give you the opportunity to have your voice heard and have a chance to tell us how you think we are doing and help us to improve.

We’ve put together a very short and simple survey to help us understand how you feel about NONI B now – so that we can start doing things to make NONI B even better in the years ahead.

Please participate and have "Your Voice" heard.

Thank you in advance for the valuable contribution you are about to make,

James Kindl
Joint Managing Director
NONI B

"Your Voice" Customer Survey

About You

Your Name :
Which State do you live in? :
Your Postcode :
Your Email :
Your Mobile :

Please indicate your age range:

Under 30  
30 – 39 years  
40 – 49 years  
50 – 59 years  
60+  
   

CHOICE

When you shop for clothes which other stores do you consider: (Please tick as many as you wish)

Sussan  
Katies  
Jacqui E  
Suzanne Grae  
Myer  
David Jones  
Target  
Millers  
Rockmans  
None of these  
   

What best describes your reason for shopping at NONI B (Please tick as many as you wish)

Impulse Shopping
Sale Time/Offers
It’s my favourite store
Specific need (career wear, party, race, other)
   

Do you currently purchase clothes online?

YES
NO
   

Would you purchase Noni B garments online?

YES
NO
   

PROMOTIONS

What kind of discount / offer do you prefer? (Please tick only ONE)

X % off
X $ off
GWP (Gift with purchase)
Buy One Get One Free
Win a Prize
NONI B VIP Points
   

MEDIA

If we wish to advertise to you personally which of the following is the best medium to reach you?
( Please tick only ONE)

Magazine
Newspaper Midweek
Newspaper Sunday
Television
Internet
E-Mail
SMS
Radio
Direct Mail
   

BRAND CHARACTERISTICS

Which of these words would you use to describe our brands.
(Please tick as many as you wish)

Liz Jordan Stylish
  Affordable
  Fashionable
  European
  Australian
  Designer
  Other
     
NONI B Stylish
  Affordable
  Fashionable
  European
  Australian
  Designer
  Other
     

Customer Service

When thinking about your last visit to a NONI B store please rate the following:
(Please tick 1 as least favourable and 5 most favourable)

Store Window Display  1  2  3  4  5   
Staff Friendliness   1  2  3  4  5   
The range available  
Liz Jordan   1  2  3  4  5   
NONI B   1  2  3  4  5   
   

How often do you visit a NONI B store
(Please tick only ONE)

Weekly
Twice a week
Fortnightly
Monthly
Every other month
Every three months
   

How often would you like to hear from NONI B with promotions/offers?
(Please tick only ONE)

Weekly  
Monthly  
Bi Monthly  
Quarterly  
Twice a Year  
   

PERCEPTION

What age group would you perceive shops at NONI B? (Please tick only ONE)

30 – 40 years  
40 – 50 years  
50 – 60 years  
60 - 70 years  
70+  
   

Would you happily recommend NONI B to your family and friends?
(Please tick only ONE)

YES  
NO  
Thank you for completing our survey. Your Voice really matters!

See you in store soon